FAQ

Frequently asked questions

Answers to your most common questions about licensing, activation, platforms and privacy.

Help guide: Step-by-step instructions for creating, editing, and publishing courses.

What is included in Free?

Create unlimited local courses for free, including templates, course import, AI JSON export and reimport, and all local export formats. Free exports include “Made with Agavien Studio” attribution. No account or payment card is needed for local work.

What does Plus add?

Buy Plus once to remove export attribution and host up to 30 courses with 1 GB storage and 2 GB monthly delivery. No subscription. Connect an account for free hosted sharing: 15 courses, 100 MB storage and 200 MB delivery per UTC calendar month. Both tiers allow uploads up to 40 MB. Hosting limits apply across devices; local projects and exports are not subject to these limits.

What does Agavien Studio Plus cost?

$47, paid once. There is no subscription and no renewal. Any local tax is calculated at checkout.

How do I activate my Plus license?

After your payment, a license key is emailed to the address you used at checkout. Open Agavien Studio, go to Settings → License, paste the key and the Plus features unlock immediately.

Can I use my license on more than one computer?

Each Plus licence is a one-time purchase for one person. Individuals and organisations can buy several licences in one checkout, with a separate key for each person. Your licence key can be used on two computers at the same time. To switch computers, register an account at agavien.com using the same email address you used for your purchase, then deactivate an old computer in your account to free up a slot. Local course creation works offline. Plus needs internet for activation. After activation, Plus works offline without a time limit.

Which platforms are supported?

Windows (64-bit) and macOS on Apple Silicon or Intel Macs.

Does Agavien Studio work offline?

Yes. Local authoring, previewing and exporting work offline. Plus needs internet for activation. After activation, Plus works offline without a time limit. Optional narration, stock photos and connected publishing need internet; external media may also need it.

Where are my courses stored?

Your editable .agavien course projects are saved on your computer. Optional hosted sharing uploads your exported HTML course to private Cloudflare R2 storage. Anyone with its link can open it. We process account and installation identifiers, course title, size and usage counters to provide sharing and enforce allowances. Deleting a hosted course disables its link immediately; physical cleanup follows. Keep a local backup.

Can I get a refund?

Yes, see the refund policy for the full terms. You can evaluate local course creation for free before buying.

Can I export to my LMS?

Yes. Export a ZIP package in SCORM 1.2, SCORM 2004 (4th Edition) or cmi5 (xAPI). Choose a format your LMS supports for quiz scores, completion and resume tracking, and test it in your LMS before sharing. All LMS export formats are free and include “Made with Agavien Studio” attribution unless Plus is activated.

How do I keep Studio up to date?

In versions with update controls, choose Agavien Studio → Check for Updates… on macOS, or Help → Check for Updates… on Windows. Automatic checks are managed in Settings → General. Follow the restart prompt when an update is ready.

Still stuck? Get in touch.